The Hidden Costs of Insurance Fraud: Who Really Pays? Unpacking the real price tag of deception in motor insurance claims. Insurance fraud isn’t always dramatic. It rarely involves staged car crashes in backstreets or mysterious fires. More often, it’s subtle: a few extra scratches added to a bumper claim, or an item
Do Insurance Claims Take Too Long to Settle? Observations on the hidden machinery behind indemnity in UK general insurance A friend of mine recently lodged a claim after a leak damaged his kitchen. He filled out the forms online, uploaded photos, and even spoke to a loss adjuster who assured him things
The Curious Rise of Short-Term Car Insurance Fraud. What insurers need to know about detection and prevention Short-term car insurance has grown rapidly in the UK. It offers flexibility for drivers who need cover for only a few days, borrowing a car, test-driving, or visiting from abroad. But that same flexibility has
Soft Fraud: The Hidden Threat to Insurers in Home & Property Claims In this article, we want to shine a light on what we consider one of the most under-reported issues facing insurers dealing with ‘Home’ claims: soft fraud. It is an often undetected or unprovable type of fraud that pervades wherever
It’s not CCTV or private investigators catching insurance fraudsters — it’s Instagram stories and TikTok posts. The Digital Breadcrumb Trail: Everybody Leaves One Let’s face it – if you’re documenting every pancake breakfast, gym session and beachside cocktail online, you’re also providing a convenient digital footprint. Today’s insurance investigators know this, and
In the rapidly expanding world of motorcycle credit hire, the convenience of getting back on the road swiftly after an accident is a significant relief for many. However, recent alarming trends have surfaced, casting a shadow over the industry and raising serious ethical and legal concerns. As a leading supplier of investigative solutions to the
In the past few years, the UK has seen a huge rise in moped delivery riders on our streets. Delivering everything from Aloo Gobi to Zinfandel with large, colourful boxes perched on the back rack that show their brand loyalty to one of the many ‘gig economy’ tech companies. And the noise of their wasp-like
Never has video communications technology been so rapidly adopted and used with such fervour, thanks to the global clamour for socially distant video interactions. The coronavirus lockdown has changed everyday practices in all markets, including insurance. Insurance organisations need to investigate claims but cannot send investigators to visit policyholders for interviews. Instead, they too
We are a corporate investigations company working closely with the insurance & legal sectors, as well as local authorities and government agencies across the UK and Ireland.
DLB Investigations Limited
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