Fraud prevention has always required insurers to walk a narrow line. On one side sits the clear commercial and moral need to identify dishonest claims quickly, protect the premium pool, and prevent leakage. On the other sits an equally important duty to ensure genuine policyholders are treated fairly, transparently and without being pushed
For years, the industry prepared for fraud to evolve into something more sophisticated, more organised, more complex. Entire strategies have been built around that assumption. That isn’t what has happened. It has become easier. Not easier for organised groups; they have always operated with capability and intent, but easier for everyone else. The
A different kind of pressure... Fuel prices aren’t just creeping up; they’re going up faster than Artemis II. At the same time, inflation isn’t easing in the way many expected, and interest rates continue to feed through into higher mortgage costs. For a lot of households, that combination is starting to land. Not
Insurance fraud is often described as a modern and rapidly evolving challenge. In reality, the behaviour behind it has remained remarkably consistent. Long before digital claims portals, telematics data and automated workflows, insurers were already dealing with exaggerated losses, staged incidents, inflated repair costs and entirely fabricated claims.The motivations behind fraud are equally familiar.
The Curious Rise of Short-Term Car Insurance Fraud. What insurers need to know about detection and prevention Short-term car insurance has grown rapidly in the UK. It offers flexibility for drivers who need cover for only a few days, borrowing a car, test-driving, or visiting from abroad. But that same flexibility has
Soft Fraud: The Hidden Threat to Insurers in Home & Property Claims In this article, we want to shine a light on what we consider one of the most under-reported issues facing insurers dealing with ‘Home’ claims: soft fraud. It is an often undetected or unprovable type of fraud that pervades wherever
It’s not CCTV or private investigators catching insurance fraudsters — it’s Instagram stories and TikTok posts. The Digital Breadcrumb Trail: Everybody Leaves One Let’s face it – if you’re documenting every pancake breakfast, gym session and beachside cocktail online, you’re also providing a convenient digital footprint. Today’s insurance investigators know this, and
In the past few years, the UK has seen a huge rise in moped delivery riders on our streets. Delivering everything from Aloo Gobi to Zinfandel with large, colourful boxes perched on the back rack that show their brand loyalty to one of the many ‘gig economy’ tech companies. And the noise of their wasp-like
We are a corporate investigations company working closely with the insurance & legal sectors, as well as local authorities and government agencies across the UK and Ireland.
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